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CVE-2024-23791— Unnecessary data is written to log if issues during indexing occurs

Quick assessment

Affected
OTRS AG OTRS
Exploitation
No confirmed in-the-wild exploitation; assess based on exposure
Recommended action
Check the vendor advisory and references for a fixed version. If immediate upgrade is impossible, restrict exposure and increase monitoring.

OTRS是德国OTRS公司的一个应用软件。一个服务管理软件。 OTRS 存在安全漏洞，该漏洞源于在构建弹性搜索索引期间将调试信息插入日志文件允许从其中读取敏感信息。

CVSS 4.9 · Medium EPSS 0.52% · P42

Possible ATT&CK Techniques 1 AI

T1005 · Data from Local System
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I. Basic Information for CVE-2024-23791

Vulnerability Information
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Vulnerability Title
Unnecessary data is written to log if issues during indexing occurs
Source: CVE Program / CVE List V5
Vulnerability Description
Insertion of debug information into log file during building the elastic search index allows reading of sensitive information from articles.This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.
Source: CVE Program / CVE List V5
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N
Source: CVE Program / CVE List V5
Vulnerability Type
通过日志文件的信息暴露
Source: CVE Program / CVE List V5
Vulnerability Title
OTRS 日志信息泄露漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
OTRS是德国OTRS公司的一个应用软件。一个服务管理软件。 OTRS 存在安全漏洞，该漏洞源于在构建弹性搜索索引期间将调试信息插入日志文件允许从其中读取敏感信息。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)

Affected Products

Vendor Product Affected Versions CPE Subscribe
OTRS AG OTRS 7.0.x ~ 7.0.48 -

II. Public POCs for CVE-2024-23791

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III. Intelligence Information for CVE-2024-23791

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Other References for CVE-2024-23791 (1)

Same Patch Batch · OTRS AG · 2024-01-29 · 3 CVEs total

CVE-2024-23792 5.3 MEDIUM Insufficient access control
CVE-2024-23790 3.5 LOW Missing file type check in avatar picture upload

IV. Related Vulnerabilities

Same product: OTRS
Same vendor: OTRS AG
Same weakness: CWE-532

V. Comments for CVE-2024-23791

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