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CVE-2024-23793— Upload of files outside application directory

Quick assessment

Affected
OTRS AG OTRS
Exploitation
No confirmed in-the-wild exploitation; assess based on exposure
Recommended action
Check the vendor advisory and references for a fixed version. If immediate upgrade is impossible, restrict exposure and increase monitoring.

OTRS是德国OTRS公司的一个应用软件。一个服务管理软件。 OTRS和OTRS Community Edition存在安全漏洞，该漏洞源于文件上传功能存在路径遍历漏洞，允许经过身份验证的用户将潜在有害的文件上传到Web服务器，从而导致本地代码执行。

CVSS 6.3 · Medium EPSS 0.78% · P54
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I. Basic Information for CVE-2024-23793

Vulnerability Information
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Vulnerability Title
Upload of files outside application directory
Source: CVE Program / CVE List V5
Vulnerability Description
The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability. This issue permits authenticated agents or customer users to upload potentially harmful files to directories accessible by the web server, potentially leading to the execution of local code like Perl scripts. This issue affects OTRS: from 7.0.X through 7.0.49, 8.0.X, 2023.X, from 2024.X through 2024.3.2; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
Source: CVE Program / CVE List V5
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:H/A:L
Source: CVE Program / CVE List V5
Vulnerability Type
对路径名的限制不恰当(路径遍历)
Source: CVE Program / CVE List V5
Vulnerability Title
OTRS 安全漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
OTRS是德国OTRS公司的一个应用软件。一个服务管理软件。 OTRS和OTRS Community Edition存在安全漏洞，该漏洞源于文件上传功能存在路径遍历漏洞，允许经过身份验证的用户将潜在有害的文件上传到Web服务器，从而导致本地代码执行。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)

Affected Products

Vendor Product Affected Versions CPE Subscribe
OTRS AG OTRS 7.0.x ~ 7.0.49 -
OTRS AG ((OTRS)) Community Edition 6.0.1 ~ 6.0.34 -

II. Public POCs for CVE-2024-23793

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III. Intelligence Information for CVE-2024-23793

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Other References for CVE-2024-23793 (1)

IV. Related Vulnerabilities

Same product: OTRS
Same vendor: OTRS AG
Same weakness: CWE-22

V. Comments for CVE-2024-23793

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