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CVE-2024-43443— Stored XSS in process management

Quick assessment

Affected
OTRS AG OTRS
Exploitation
No confirmed in-the-wild exploitation; assess based on exposure
Recommended action
Check the vendor advisory and references for a fixed version. If immediate upgrade is impossible, restrict exposure and increase monitoring.

OTRS是德国OTRS公司的一个服务管理解决方案。 OTRS存在安全漏洞，该漏洞源于具有管理员权限的攻击者对输入进行的不当中和，允许在针对其他管理员的Process Management中进行跨站脚本攻击。受影响版本如下：OTRS 7.0.X至7.0.50版本、OTRS 8.0.X版本、OTRS 2023.X版本、OTRS 2024.X至2024.5.X版本和OTRS Community Edition 6.0.x版本。

CVSS 4.9 · Medium EPSS 0.36% · P27
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I. Basic Information for CVE-2024-43443

Vulnerability Information
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Vulnerability Title
Stored XSS in process management
Source: CVE Program / CVE List V5
Vulnerability Description
Improper Neutralization of Input done by an attacker with admin privileges ('Cross-site Scripting') in Process Management modules of OTRS and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the Process Management targeting other admins. This issue affects: * OTRS from 7.0.X through 7.0.50 * OTRS 8.0.X * OTRS 2023.X * OTRS from 2024.X through 2024.5.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected
Source: CVE Program / CVE List V5
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:H/A:N
Source: CVE Program / CVE List V5
Vulnerability Type
特殊元素过滤不恰当
Source: CVE Program / CVE List V5
Vulnerability Title
OTRS 安全漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
OTRS是德国OTRS公司的一个服务管理解决方案。 OTRS存在安全漏洞，该漏洞源于具有管理员权限的攻击者对输入进行的不当中和，允许在针对其他管理员的Process Management中进行跨站脚本攻击。受影响版本如下：OTRS 7.0.X至7.0.50版本、OTRS 8.0.X版本、OTRS 2023.X版本、OTRS 2024.X至2024.5.X版本和OTRS Community Edition 6.0.x版本。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)

Affected Products

Vendor Product Affected Versions CPE Subscribe
OTRS AG OTRS 7.0.x ~ 7.0.50 -
OTRS AG ((OTRS)) Community Edition 6.0.x -

II. Public POCs for CVE-2024-43443

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III. Intelligence Information for CVE-2024-43443

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Other References for CVE-2024-43443 (1)

Same Patch Batch · OTRS AG · 2024-08-26 · 3 CVEs total

CVE-2024-43444 8.2 HIGH Passwords are written to Admin Log Module
CVE-2024-43442 4.9 MEDIUM Stored XSS in System Configuration

IV. Related Vulnerabilities

Same product: OTRS
Same vendor: OTRS AG
Same weakness: CWE-790

V. Comments for CVE-2024-43443

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