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CVE-2025-24387— Missing CSRF protection

Quick assessment

Affected
OTRS AG OTRS
Exploitation
No confirmed in-the-wild exploitation; assess based on exposure
Recommended action
Check the vendor advisory and references for a fixed version. If immediate upgrade is impossible, restrict exposure and increase monitoring.

OTRS是德国OTRS公司的一个服务管理解决方案。 OTRS存在安全漏洞，该漏洞源于缺少敏感cookie设置属性，可能导致会话劫持。

CVSS 4.8 · Medium EPSS 0.15% · P4

Possible ATT&CK Techniques 1 AI

T1133 · External Remote Services
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I. Basic Information for CVE-2025-24387

Vulnerability Information
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Vulnerability Title
Missing CSRF protection
Source: CVE Program / CVE List V5
Vulnerability Description
A vulnerability in OTRS Application Server allows session hijacking due to missing attributes for sensitive cookie settings in HTTPS sessions. A request to an OTRS endpoint from a possible malicious web site, would send the authentication cookie, performing an unwanted read operation.   This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.x
Source: CVE Program / CVE List V5
CVSS Information
CVSS:3.1/AV:N/AC:H/PR:L/UI:R/S:U/C:H/I:N/A:N
Source: CVE Program / CVE List V5
Vulnerability Type
CWE-1275
Source: CVE Program / CVE List V5
Vulnerability Title
OTRS 安全漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
OTRS是德国OTRS公司的一个服务管理解决方案。 OTRS存在安全漏洞，该漏洞源于缺少敏感cookie设置属性，可能导致会话劫持。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)

Affected Products

Vendor Product Affected Versions CPE Subscribe
OTRS AG OTRS 7.0.x -

II. Public POCs for CVE-2025-24387

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III. Intelligence Information for CVE-2025-24387

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Vendor Advisories for CVE-2025-24387 (1)

IV. Related Vulnerabilities

Same product: OTRS
Same vendor: OTRS AG
Same weakness: CWE-1275

V. Comments for CVE-2025-24387

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