CVE-2025-24388— Unsafe handling of AJAX calls
Quick assessment
Affected
OTRS AG OTRS
Exploitation
No confirmed in-the-wild exploitation; assess based on exposure
Recommended action
Check the vendor advisory and references for a fixed version. If immediate upgrade is impossible, restrict exposure and increase monitoring.
OTRS是德国OTRS公司的一个服务管理解决方案。 OTRS存在安全漏洞，该漏洞源于参数注入。以下产品及版本受到影响：OTRS 7.0.X版本、8.0.X版本、2023.X版本、2024.X版本、2025.X版本和OTRS Community Edition 6.0.x版本。
Possible ATT&CK Techniques 2 AI
T1059 · Command and Scripting Interpreter T1190 · Exploit Public-Facing Application
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I. Basic Information for CVE-2025-24388
Vulnerability Information
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Vulnerability Title
Unsafe handling of AJAX calls
Source: CVE Program / CVE List V5
Vulnerability Description
A vulnerability in the OTRS Admin Interface and Agent Interface (versions before OTRS 8) allow parameter injection due to for an autheniticated agent or admin user.
This issue affects:
* OTRS 7.0.X
* OTRS 8.0.X
* OTRS 2023.X
* OTRS 2024.X
* OTRS 2025.X
* ((OTRS)) Community Edition: 6.0.x
Products based on the ((OTRS)) Community Edition also very likely to be affected
Source: CVE Program / CVE List V5
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:L/A:L
Source: CVE Program / CVE List V5
Vulnerability Type
不完整的黑名单
Source: CVE Program / CVE List V5
Vulnerability Title
OTRS 安全漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
OTRS是德国OTRS公司的一个服务管理解决方案。 OTRS存在安全漏洞，该漏洞源于参数注入。以下产品及版本受到影响：OTRS 7.0.X版本、8.0.X版本、2023.X版本、2024.X版本、2025.X版本和OTRS Community Edition 6.0.x版本。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)
Affected Products
| Vendor | Product | Affected Versions | CPE | Subscribe |
|---|---|---|---|---|
| OTRS AG | OTRS | 7.0.x | - |
|
| OTRS AG | ((OTRS)) Community Edition | 6.0.x | - |
|
II. Public POCs for CVE-2025-24388
| # | POC Description | Source Link | Shenlong Link |
|---|
AI-Generated POC
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V. Comments for CVE-2025-24388
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