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CVE-2020-1779— Dynamic templates reveal sensitive data when OTRS tags are used

Quick assessment

Affected
OTRS AG OTRSTicketForms
Exploitation
No confirmed in-the-wild exploitation; assess based on exposure
Recommended action
Check the vendor advisory and references for a fixed version. If immediate upgrade is impossible, restrict exposure and increase monitoring.

OTRS AG OTRSTicketForms是德国OTRS公司的一个功能附加组件。使用它可以在代理和外部界面中显示不同的票证掩码和表格,具体取决于哪些动态字段与客户请求相关。 OTRS AG OTRSTicketForms中存在信息泄露漏洞,该漏洞源于当使用动态模板时(OTRSTicketForms ),管理员可以使用没有被正确屏蔽的OTRS标签,可以显示敏感信息。以下产品及型号受到影响:OTRS AG OTRSTicketForms 6.0。x、6.0.40和以前的版本;7.0。x版本、7.0.29和

CVSS 4.3 · Medium EPSS 1.00% · P60

Possible ATT&CK Techniques 1 AI

T1530 · Data from Cloud Storage
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I. Basic Information for CVE-2020-1779

Vulnerability Information

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Vulnerability Title
Dynamic templates reveal sensitive data when OTRS tags are used
Source: CVE Program / CVE List V5
Vulnerability Description
When dynamic templates are used (OTRSTicketForms), admin can use OTRS tags which are not masked properly and can reveal sensitive information. This issue affects: OTRS AG OTRSTicketForms 6.0.x version 6.0.40 and prior versions; 7.0.x version 7.0.29 and prior versions; 8.0.x version 8.0.3 and prior versions.
Source: CVE Program / CVE List V5
CVSS Information
CVSS:3.1/AV:A/AC:L/PR:H/UI:R/S:U/C:H/I:N/A:N
Source: CVE Program / CVE List V5
Vulnerability Type
信息暴露
Source: CVE Program / CVE List V5
Vulnerability Title
OTRS AG OTRSTicketForms 信息泄露漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
OTRS AG OTRSTicketForms是德国OTRS公司的一个功能附加组件。使用它可以在代理和外部界面中显示不同的票证掩码和表格,具体取决于哪些动态字段与客户请求相关。 OTRS AG OTRSTicketForms中存在信息泄露漏洞,该漏洞源于当使用动态模板时(OTRSTicketForms ),管理员可以使用没有被正确屏蔽的OTRS标签,可以显示敏感信息。以下产品及型号受到影响:OTRS AG OTRSTicketForms 6.0。x、6.0.40和以前的版本;7.0。x版本、7.0.29和
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)

Affected Products

Vendor Product Affected Versions CPE Subscribe
OTRS AG OTRSTicketForms 6.0.x ~ 6.0.40 -

II. Public POCs for CVE-2020-1779

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III. Intelligence Information for CVE-2020-1779

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Other References for CVE-2020-1779 (1)

Same Patch Batch · OTRS AG · 2021-02-08 · 4 CVEs total

CVE-2021-21435 5.7 MEDIUM Information exposure in PDF export
CVE-2021-21434 3.5 LOW XSS in Survey Module
CVE-2021-21436 3.5 LOW Agent is able to link customer's Config Items without permission

IV. Related Vulnerabilities

V. Comments for CVE-2020-1779

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