漏洞信息
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Vulnerability Title
Agents are able to lock the ticket without the "Owner" permission
Vulnerability Description
An incorrect privilege assignment vulnerability in the inline editing functionality of OTRS can lead to privilege escalation. This flaw allows an agent with read-only permissions to gain full access to a ticket. This issue arises in very rare instances when an admin has previously enabled the setting 'RequiredLock' of 'AgentFrontend::Ticket::InlineEditing::Property###Watch' in the system configuration.This issue affects OTRS: * 8.0.X * 2023.X * from 2024.X through 2024.4.x
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:L/A:N
Vulnerability Type
特权授予不正确
Vulnerability Title
OTRS 安全漏洞
Vulnerability Description
OTRS是德国OTRS公司的一个应用软件。一个服务管理软件。 OTRS存在安全漏洞,该漏洞源于存在不正确的权限分配漏洞,可能导致权限提升。
CVSS Information
N/A
Vulnerability Type
N/A