CVE-2024-43446— Improper check of permissions in Generic Interface
Quick assessment
Affected
OTRS AG OTRS
Exploitation
No confirmed in-the-wild exploitation; assess based on exposure
Recommended action
Check the vendor advisory and references for a fixed version. If immediate upgrade is impossible, restrict exposure and increase monitoring.
OTRS是德国OTRS公司的一个服务管理解决方案。 OTRS存在安全漏洞，该漏洞源于即使用户只有ro权限，OTRS通用接口模块中的权限管理漏洞也允许更改Ticket状态。
Possible ATT&CK Techniques 1 AI
T1078 · Valid Accounts
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I. Basic Information for CVE-2024-43446
Vulnerability Information
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Vulnerability Title
Improper check of permissions in Generic Interface
Source: CVE Program / CVE List V5
Vulnerability Description
An improper privilege management vulnerability in OTRS Generic Interface module allows change of the Ticket status even if the user only has ro permissions.
This issue affects:
* OTRS 7.0.X
* OTRS 8.0.X
* OTRS 2023.X
* OTRS 2024.X
* ((OTRS)) Community Edition: 6.0.x
Products based on the ((OTRS)) Community Edition also very likely to be affected
Source: CVE Program / CVE List V5
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N
Source: CVE Program / CVE List V5
Vulnerability Type
特权管理不恰当
Source: CVE Program / CVE List V5
Vulnerability Title
OTRS 安全漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
OTRS是德国OTRS公司的一个服务管理解决方案。 OTRS存在安全漏洞，该漏洞源于即使用户只有ro权限，OTRS通用接口模块中的权限管理漏洞也允许更改Ticket状态。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)
Affected Products
| Vendor | Product | Affected Versions | CPE | Subscribe |
|---|---|---|---|---|
| OTRS AG | OTRS | 7.0.x | - |
|
| OTRS AG | ((OTRS)) Community Edition | 6.0.x ~ 6.0.34 | - |
|
II. Public POCs for CVE-2024-43446
| # | POC Description | Source Link | Shenlong Link |
|---|
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Vendor Advisories for CVE-2024-43446 (1)
Same Patch Batch · OTRS AG · 2025-01-27 · 4 CVEs total
| CVE-2025-24390 | 6.8 MEDIUM | Missing Cookie Flags |
| CVE-2025-24389 | 6.3 MEDIUM | SMTP Password will be shown in cleartext on some SMTP errors |
| CVE-2024-43445 | 5.4 MEDIUM | Missing X-Content-Type-Options: nosniff Header Allows MIME Type Sniffing |
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-
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Same weakness: CWE-269
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V. Comments for CVE-2024-43446
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