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CVE-2026-48188— SQL Injection via MySQL Quote Method

Quick assessment

Affected
OTRS AG OTRS
Exploitation
No confirmed in-the-wild exploitation; assess based on exposure
Recommended action
Check the vendor advisory and references for a fixed version. If immediate upgrade is impossible, restrict exposure and increase monitoring.

OTRS是德国OTRS公司的一个服务管理解决方案。 OTRS 7.0.X版本、8.0.X版本、2023.X版本、2024.X版本、2025.X版本和2026.X版本至2026.4.X之前版本、Community Edition 6.0.x版本存在安全漏洞,该漏洞源于数据库层模块输入验证不当,可能导致未认证SQL注入并绕过身份验证。

CVSS 9.1 · Critical EPSS 0.49% · P40

Affected Version Matrix 7

VendorProduct Version RangeStatus
OTRS AG ((OTRS)) Community Edition 6.x affected
OTRS AG OTRS 7.0.x affected
8.0.x affected
2023.x affected
2024.x affected
2025.x affected
2026.x≤ 2026.3.x affected
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I. Basic Information for CVE-2026-48188

Vulnerability Information

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Vulnerability Title
SQL Injection via MySQL Quote Method
Source: CVE Program / CVE List V5
Vulnerability Description
An improper Input Validation vulnerability in OTRS or ((OTRS)) Community Edition database layer module allows an unauthenticated SQL injection which can lead to an authentication bypass. This issue only affects the system if the MySQL/MariaDB server is configured with the NO_BACKSLASH_ESCAPES SQL mode. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X * (OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected
Source: CVE Program / CVE List V5
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N
Source: CVE Program / CVE List V5
Vulnerability Type
输入验证不恰当
Source: CVE Program / CVE List V5
Vulnerability Title
OTRS 安全漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
OTRS是德国OTRS公司的一个服务管理解决方案。 OTRS 7.0.X版本、8.0.X版本、2023.X版本、2024.X版本、2025.X版本和2026.X版本至2026.4.X之前版本、Community Edition 6.0.x版本存在安全漏洞,该漏洞源于数据库层模块输入验证不当,可能导致未认证SQL注入并绕过身份验证。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)

Affected Products

Vendor Product Affected Versions CPE Subscribe
OTRS AG OTRS 7.0.x -
OTRS AG ((OTRS)) Community Edition 6.x -

II. Public POCs for CVE-2026-48188

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III. Intelligence Information for CVE-2026-48188

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Vendor Advisories for CVE-2026-48188 (1)

Same Patch Batch · OTRS AG · 2026-06-01 · 7 CVEs total

CVE-2026-48209 7.1 HIGH Reflected XSS in authenticated agent context
CVE-2026-48208 6.5 MEDIUM Denial-of-Service via SVG Rendering in Ticket
CVE-2026-48187 5.7 MEDIUM Email with special content can lead to DoS
CVE-2026-48189 5.7 MEDIUM Bypass DedicatedAgentToCustomerGroups Setting
CVE-2026-48191 3.5 LOW Wrong Permission Handling in Document Search Article Meta Filters
CVE-2026-48190 3.5 LOW Incorrect handling of permissions in External Interface Config Item List module

IV. Related Vulnerabilities

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