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CVE-2026-48190— Incorrect handling of permissions in External Interface Config Item List module

Quick assessment

Affected
OTRS AG OTRS
Exploitation
No confirmed in-the-wild exploitation; assess based on exposure
Recommended action
Check the vendor advisory and references for a fixed version. If immediate upgrade is impossible, restrict exposure and increase monitoring.

OTRS是德国OTRS公司的一个服务管理解决方案。 OTRS 7.0.X版本、8.0.X版本、2023.X版本、2024.X版本、2025.X版本和2026.X版本至2026.4.X之前版本存在安全漏洞，该漏洞源于外部接口和配置项列表模块权限处理不当，可能导致已认证客户查询系统配置项信息。

CVSS 3.5 · Low EPSS 0.24% · P14

Possible ATT&CK Techniques 1 AI

T1005 · Data from Local System

Affected Version Matrix 6

VendorProduct Version RangeStatus
OTRS AG OTRS 7.0.x affected
8.0.x affected
2023.x affected
2024.x affected
2025.x affected
2026.x≤ 2026.3.x affected
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I. Basic Information for CVE-2026-48190

Vulnerability Information
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Vulnerability Title
Incorrect handling of permissions in External Interface Config Item List module
Source: CVE Program / CVE List V5
Vulnerability Description
An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authenticated customer to query the system for CI information. Please note that CMDB has to be anabled and CustomerGroupSupport has to be used to be affected. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X
Source: CVE Program / CVE List V5
CVSS Information
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
Source: CVE Program / CVE List V5
Vulnerability Type
缺省权限不正确
Source: CVE Program / CVE List V5
Vulnerability Title
OTRS 安全漏洞
Source: CNNVD (China National Vulnerability Database)
Vulnerability Description
OTRS是德国OTRS公司的一个服务管理解决方案。 OTRS 7.0.X版本、8.0.X版本、2023.X版本、2024.X版本、2025.X版本和2026.X版本至2026.4.X之前版本存在安全漏洞，该漏洞源于外部接口和配置项列表模块权限处理不当，可能导致已认证客户查询系统配置项信息。
Source: CNNVD (China National Vulnerability Database)
CVSS Information
N/A
Source: CNNVD (China National Vulnerability Database)
Vulnerability Type
N/A
Source: CNNVD (China National Vulnerability Database)

Affected Products

Vendor Product Affected Versions CPE Subscribe
OTRS AG OTRS 7.0.x -

II. Public POCs for CVE-2026-48190

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III. Intelligence Information for CVE-2026-48190

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Same Patch Batch · OTRS AG · 2026-06-01 · 7 CVEs total

CVE-2026-48188 9.1 CRITICAL SQL Injection via MySQL Quote Method
CVE-2026-48209 7.1 HIGH Reflected XSS in authenticated agent context
CVE-2026-48208 6.5 MEDIUM Denial-of-Service via SVG Rendering in Ticket
CVE-2026-48187 5.7 MEDIUM Email with special content can lead to DoS
CVE-2026-48189 5.7 MEDIUM Bypass DedicatedAgentToCustomerGroups Setting
CVE-2026-48191 3.5 LOW Wrong Permission Handling in Document Search Article Meta Filters

IV. Related Vulnerabilities

Same product: OTRS
Same vendor: OTRS AG
Same weakness: CWE-276

V. Comments for CVE-2026-48190

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